The fix for the major disruption impacting sending messages on WhatsApp Cloud API has been deployed and this issue is now mitigated as of 3rd Aug 2023 11:50 PM PDT. Thank you for your patience.
Posted Aug 04, 2023 - 08:45 UTC
Monitoring
WhatsApp Cloud API is experiencing major disruption impacting sending messages. This issue started at 3rd Aug 2023 6:30 PM PDT. WhatsApp engineering teams have identified the root cause of the issue. Whatsapp engineering team is currently deploying the fix and the expected deployment time is in 6 hours. We will provide another update within 4 hours or sooner if additional information is available.
This impacts all the regions for the WhatsApp message delivery.